Northbridge Medical Centre is a private billing practice. A private fee is charged for your consultation with the doctor. This applies to both Face to Face consultation and Telehealth consultation. Fees will vary according to the time and treatment necessary; payment is required at the time of consultation.
Medicare claims can be submitted by reception staff at the time of payment. Medicare will deposit the rebate into your bank account linked to your Medicare. These banking details can be checked through your MyGov account. Please note that this rebate is not instant and can take up to 3 days to appear in your account.
Patients 15 years old and under are bulk billed with no out of pocket consultation fees. If you require other additional services other than consultation, there may be an associated fee. Bulk billing is only available to patients before 5pm on Monday to Friday and between 12noon and 4pm on Saturday. Private fees apply to all consultation after 5pm on weekdays, Saturday morning 9am to 12noon and public holidays.
Currently we no longer bulk bill any new patients over the age of 15 years old. We do not bulk bill for health care card, disability pension card or commonwealth seniors health card holders. Existing active patients 65 years old and above with a valid pension concession card will still be bulk billed from Monday to Friday 7.30am to 5pm. Private billings will apply after 5pm on weekdays and weekends / public holiday including Saturday mornings.
After hours appointments will incur a higher fee. After hours appointment is between 7.30 am – 8 am Monday to Friday, between 1pm to 4pm on Saturday and all day on public holidays. Please note that the Medicare rebate is also increased so the gap fee is similar to standard appointment fees.
If you are a non-Medicare card holder and have private insurance, reception will provide you with the invoice to submit the claim with your insurer. We cannot guarantee you are insured for GP visits as every cover is different. Please ensure you contact your insurer to find out your coverage and the rebate fee you are entitled to.
In order to receive Medicare rebate for Telehealth consultation, it is a requirement that the patient as attended the medical centre in person in the prior 12 months period. However, there are exemptions to these rules and our reception staff can provide further details.
The following are exemption rules where new patients or patients who has not attended the medical centre in person in the last 12months will still receive a Medicare rebate:
At Northbridge Medical Centre, we welcome your feedback. If you wish to write a comment or have a complaint, please put in writing and addressed to the Management, the email address is : firstname.lastname@example.org
Alternatively, you can contact the Health and Disability Services Complaints Office (HaDSCO) for an impartial resolution services for complaints related to health, disability and mental health services in Western Australia. For further information, please review the HsDSCO website or contact them on 1800 813 583.
|Standard Appointment (10 minutes)
|Long Appointment (20 minutes)
|After Hours – Standard Appointment
|After Hours – Long Appointment
|Monday to Friday||7:30am – 7:00pm|
|Saturday||9:00am – 4:00pm|
|Public Holidays||10:00am - 4:00pm|